Training was delivered to a UK/ Ireland organisation who were working will colleagues across Europe. Some meetings were held online while others took place face to face. Both these types of meetings have their own protocol which is influenced by the cultural protocol for conducting meetings. The training explored intercultural communication skills to understand how culture impacts and influences how business meetings are is conducted, how decisions are made and how agreement is reached.
Intercultural competencies are now essential for business success as we work with colleagues and clients with different cultural working practices. Teams are increasingly working with colleagues from different cultures and it is important that Team Leaders and Team members come equipped with intercultural skills and knowledge.